Odoo Implementation & Hosting for UAE BusinessesEnterprise-Grade Odoo ERP, Customized for the UAE Market

Yes. Our Odoo deployment comes pre-configured with UAE VAT at 5% (standard) and 0% (exports/zero-rated). VAT 201 returns are generated from invoicing data. We also set up TRN management, bilingual invoices that meet FTA requirements, and WPS payroll file generation for salary payments.

Yes. You can upgrade your plan at any time. We migrate your data and activate new modules within 24-48 hours. You only pay the prorated difference for the remaining billing cycle.

Yes. All data is hosted on EU-based servers (Germany) with 256-bit SSL encryption, daily backups with 30-day retention, two-factor authentication (2FA), and role-based access control (RBAC). Our data handling is designed around UAE PDPL, GDPR, and FTA requirements.

Yes. Every module supports full Arabic RTL (right-to-left) and English. Users can toggle between languages instantly. Invoices, reports, and customer-facing documents are generated in both languages. We also configure Arabic date formats and Hijri calendar options.

Yes. Odoo supports integrations with WhatsApp Business API, Stripe, PayTabs, Telr, Shopify, WooCommerce, Mailchimp, Google Workspace, and Microsoft 365. We also offer custom API integrations for any third-party system.

Yes. Our Enterprise and Pro Unlimited plans include custom module development. We can build any workflow, report, or feature your business needs. Custom modules are yours to keep with no recurring vendor lock-in.

Yes. We offer on-site training in Dubai, Abu Dhabi, and Sharjah. Our Pro Unlimited plan includes on-site training days. All other plans include remote training via video call with screen sharing and recording.

All plans include EU-based hosting in Germany with full GDPR compliance. We also offer dedicated server upgrades for businesses requiring enhanced performance and isolation.

No. Monthly plans can be cancelled anytime with 30 days notice. Annual plans offer a 17% discount but are not required. Your data exports and your custom modules are yours, so you are never locked in.

To cancel, email [email protected] or message us on WhatsApp with 30 days notice. We export all your data in standard formats (CSV, Excel) before your account is deactivated. No cancellation fees.

Standard support runs Sunday–Thursday, 9:00 AM–6:00 PM GST. Response targets by plan: Starter & Business 24 hours (standard), Enterprise 12 hours (standard) / 4 hours (critical), Pro Unlimited 8 hours (standard) / 1 hour (critical, system-down). Every plan includes email support; Enterprise and Pro Unlimited add phone and WhatsApp support, and the Priority WhatsApp Queue add-on moves tickets to the front of the line.

We connect to UAE payment gateways (PayTabs, Telr, Stripe UAE, Tap Payments, Emirates NBD / FAB), WhatsApp Business API, local SMS (Etisalat, du, Burst SMS), logistics couriers (Aramex, DHL, Emirates Post, Fetchr), FTA e-invoicing (Peppol, through an accredited service provider), and productivity tools (Google Workspace, Microsoft 365, Shopify, WooCommerce, Mailchimp). Custom REST API and webhook integrations are available for anything else.

Not on our managed plans: they run on GDPR-compliant EU servers in Germany. Every plan includes encrypted daily backups (30-day retention), documented disaster recovery (RPO 24h, RTO under 4h), and free legacy data migration.

Yes. We offer six pre-configured UAE setups — Real Estate, Retail, Manufacturing, Food & Beverage, Professional Services, and Recruitment — each with the modules and settings (VAT, WPS, Arabic RTL, FTA e-invoicing) suited to that sector. We tailor workflows further during implementation.