Privacy Policy – Dynamic Web Lab FZE LLC

1. Data Controller Information

Dynamic Web Lab FZE LLC (“we,” “our,” or “us”) is the data controller responsible for processing your personal data. We are registered in Sharjah Publishing City Free Zone, United Arab Emirates (Formation Number: 4426361).

2. Personal Data We Collect

We collect and process personal data when you interact with our services:

Data You Provide Directly:

• Name and contact information (email, phone number)
• Company name and website URL
• Project requirements and messages
• Payment and billing information

Data Collected Automatically (with consent):

• IP address and device information
• Browser type and version
• Pages visited and time spent on site
• Referral source and search terms
• Location data (country/region level)

3. Purpose and Legal Basis for Processing

Under UAE PDPL Article 5, we process your personal data based on the following legal grounds:

4. Your Rights Under UAE PDPL

Under the UAE Personal Data Protection Law (Federal Decree-Law No. 45/2021), you have the following rights regarding your personal data:

5. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience. In compliance with UAE PDPL, we obtain your explicit consent before placing non-essential cookies.

Cookie Categories:

You can manage your cookie preferences at any time using the “Manage Cookie Preferences” link in our website footer or by adjusting your browser settings.

6. Data Sharing and Third Parties

We do not sell, trade, or rent your personal data. We may share data with:

• Payment Processors: PayPal, Stripe (for payment processing)
• Email Services: Azure Communication Services (for transactional emails)
• Analytics: Google Analytics (with your consent)
• Project Tools: Notion, Trello (for project management, with NDA)
• Subcontractors: Vetted freelancers under strict confidentiality agreements

All third parties are contractually obligated to protect your data and use it only for specified purposes in compliance with UAE PDPL and applicable international standards.

7. International Data Transfers

Your personal data may be transferred to and processed in countries outside the UAE, including:

• United States (cloud hosting, analytics)
• European Union (certain service providers)

In accordance with UAE PDPL Article 22, we ensure that such transfers are protected by:

• Adequate data protection laws in the recipient country
• Standard contractual clauses approved by relevant authorities
• Your explicit consent where required

8. Data Retention

We retain your personal data only for as long as necessary:

After the retention period, data is securely deleted or anonymized.

9. Data Security

We implement appropriate technical and organizational measures to protect your personal data, including:

• SSL/TLS encryption for all data in transit
• Secure cloud hosting with access controls
• Regular security assessments and updates
• Staff training on data protection
• Confidentiality agreements with all team members and subcontractors

10. Data Breach Notification

In the event of a personal data breach that poses a risk to your rights and freedoms, we will:

• Notify the UAE Data Office promptly as required by law
• Inform affected individuals without undue delay
• Document the breach and remediation measures taken

11. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal data from children. If we become aware of such collection, we will promptly delete the data.

12. Regulatory Authority

The UAE Data Office is the supervisory authority for data protection matters under UAE PDPL.

If you believe your data protection rights have been violated, you have the right to lodge a complaint with the UAE Data Office or your local data protection authority.

13. Governing Law and Jurisdiction

This Privacy Policy is governed by the laws of the United Arab Emirates, including the Personal Data Protection Law (Federal Decree-Law No. 45/2021) and the regulations of Sharjah Publishing City Free Zone.

Any disputes shall be subject to the exclusive jurisdiction of the courts of Sharjah, UAE.

14. Contact Us

For privacy questions, data requests, or concerns:

Submit a Data Subject Rights Request