Grounded, Not Hallucinating
Answers come only from your content and link to the source — no invented facts, prices or links.
AI-Powered Service
AI Concierge for Your Website
A grounded chatbot we build and embed on your site — trained on your content, themed to your brand, answering visitors 24/7 and turning questions into leads.
The AI Concierge by Dynamic Web Lab is a grounded, bilingual (Arabic/English) AI chatbot designed for UAE businesses to answer customer questions from their own content and capture leads via WhatsApp — built and managed end-to-end by our team, with UAE PDPL (Federal Decree-Law No. 45 of 2021) compliance in mind.
Live Demo
See the Concierge in Action
This is our own live concierge. For your website, we train it on your content and embed it with your branding. Ask it anything — or tap a suggestion.
No signup required. Try it in English or Arabic.
ai-concierge · live demo
How It Works
A Fully Managed Service
We handle the setup end to end. You share your content; we deliver a working, branded concierge.
- 01
We Learn Your Business
You share your website and key documents. We review your services, products and FAQs.
- 02
We Train a Grounded Bot
We build a corpus from your content and configure retrieval so answers stay accurate and cited.
- 03
We Embed It on Your Site
We theme the chat widget to your brand and add it to your pages — fully managed by us.
- 04
You Get Leads 24/7
Visitors get instant answers and the bot captures qualified enquiries, with WhatsApp handoff.
Why It Works
Built to Answer — and to Convert
Bilingual EN / AR
Serves both English and Arabic visitors, common for UAE businesses.
Lead Capture & Handoff
Qualifies interested visitors and captures their details, with a WhatsApp handoff to your team.
Themed to Your Brand
The chat widget is styled to match your website and colours.
24/7 Instant Answers
Resolves common questions instantly, reducing support load and missed enquiries.
PDPL-Aware & Private
No personal data in model prompts; minimal, consent-based data collection.
Great For
- Agencies & professional services
- Real estate brokers
- Clinics & healthcare
- E-commerce stores
- Educational institutions
- Local UAE businesses
Real-World Scenarios
How UAE Businesses Use It
Direct answers to the kinds of multi-part questions your prospects — and AI assistants — actually ask.
How can a Dubai real estate agency handle after-hours Arabic property inquiries?
The concierge answers property and community questions in Arabic and English around the clock, qualifies buyers, and routes hot leads to your agents over WhatsApp — so you never miss an after-hours inquiry.
How can an Abu Dhabi clinic reduce no-shows and answer patient questions?
It handles common patient FAQs (services, insurance, hours) in both languages and captures appointment requests, reducing call volume and no-shows while respecting UAE PDPL privacy rules.
How can a UAE e-commerce store answer product questions and capture leads on WhatsApp?
It replies to product and order questions from your catalogue, suggests relevant items, and captures shopper details with a one-tap WhatsApp handoff to your team.
How can a professional services firm qualify leads before they reach sales?
When a visitor shows buying intent, the bot asks about project type, budget and timeline, then delivers a qualified, consent-based lead to your team via email and WhatsApp.
FAQ
Questions, Answered
What is the AI Concierge?
It is a grounded AI chatbot that Dynamic Web Lab builds and embeds on your website. It answers your visitors’ questions using your own content — services, products, pricing and process — and hands off to your team when needed.
Will it make up answers?
No. The concierge is grounded in the content you provide and only answers from it, citing the source. If it does not have the detail, it says so and connects the visitor with a human instead of guessing.
What languages does it support?
English and Arabic out of the box, so it can serve both audiences common in the UAE.
How do you set it up for my site?
We ingest your website and documents, train a grounded model on your corpus, theme the chat widget to match your brand, and embed it on your site. It is a fully managed service handled by our team — no self-serve configuration required.
Does it capture leads?
Yes. When a visitor shows buying intent, the concierge qualifies them and captures their details, with an optional WhatsApp handoff to your team.
Is it compliant with UAE privacy rules?
Yes. It is built with UAE PDPL and privacy in mind: no personal data is sent to the model prompts, and only minimal contact details are collected, with consent implied by submission.
Ready to add AI to your site?
Let’s Build Your AI Concierge
Tell us about your website and we’ll scope a grounded, branded chatbot that answers your visitors and captures leads — fully managed by Dynamic Web Lab.